14 Customer Retention Strategies for 2024

How to Retain Existing Customers?

It usually costs businesses five to 20 times more to get a new customer than to keep an existing one. Yet, many companies focus more on attracting new shoppers and…
Upselling and Cross-Selling Strategies for eCommerce

How to Upsell and Cross-Sell?

“Buy me those chocolates!” The kid pointed his chubby finger at a big jar of sweets on the shop counter while they waited to check out. The guy at the…